About the role
We are looking for a Technology Specialist with strong cybersecurity and technical implementation experience to support customer engagements across SIEM, SOAR and UEBA solutions having AI product background.
The role will involve hands-on technical ownership of POCs, deployments, integrations, configurations, demonstrations, architecture design and customer technical deep-dive sessions. The ideal candidate should have strong troubleshooting and implementation skills, along with the ability to work directly with customers and internal teams.
Work Model: On-Site (100% Work from Office)
Travel: Onsite customer travel at least 1 week per month, as required by business/customer needs
What you’ll work on
- Lead and execute Proof of Concepts (POCs) for SIEM, SOAR and UEBA solutions.
- Perform solution deployment, installation, configuration and troubleshooting.
- Configure and integrate security solutions with customer infrastructure and third-party technologies.
- Conduct customer technical deep-dive and discovery sessions to understand requirements and existing infrastructure.
- Set up and deliver product and solution demonstrations.
- Design and prepare solution architecture diagrams based on customer requirements for POC.
- Prepare technical documentation including deployment guides, architecture documents, integration details and configuration documents for POC.
- Provide hands-on technical support during customer deployments and POCs.
- Work closely with Sales, Presales, Product and Engineering teams to deliver successful customer engagements.
- Perform onsite customer visits and technical POC implementation activities as required.
- Troubleshoot issues across Linux/Unix, cloud, networking, integrations and security platforms.
- Support automation and deployment activities using tools such as Ansible and DevOps technologies.
What we’re looking for
- 3–5 years of experience in cybersecurity technology, implementation, deployment or technical consulting.
- Bachelor's degree in Computer Science / Computer Engineering / Information Technology or equivalent.
- Strong hands-on experience in Cybersecurity.
- Good understanding and practical exposure to:
- SIEM SOAR UEBA AI Based Detections
- Security integrations and log/data onboarding
- Linux / Unix environments
- Cloud deployments
- API-based integrations
- Deployment and configuration activities
- Working knowledge of Ansible and DevOps practices.
- Strong troubleshooting and problem-solving capabilities.
- Ability to create and explain technical architecture diagrams.
- Strong customer-facing communication and presentation skills.
- Ability to conduct technical discussions and explain complex solutions to customers.
- Willingness to travel onsite based on customer and project requirements.
