About the role
At @Mitigata, you'll lead delivery of the security technologies we deploy for clients — from implementation and integration through steady-state support and renewal — running a team of implementation engineers and making sure every deployment is configured well, adopted, and delivering the protection it was bought for.
About the role:
You'll own implementation of security tools across endpoint, email, identity & PAM, DLP, network, SIEM, and cloud security; lead, hire, and develop implementation/support engineers; plan deployments with clear milestones, change management, and go-live criteria across parallel rollouts; coordinate with OEMs and distributors on escalations, licensing, and support; ensure tools integrate with our AI SOC so telemetry flows into monitoring; run post-deployment health checks and tuning; own support SLAs (time-to-go-live, deployment health, resolution times, renewals); and build runbooks, standard configs, and hardening baselines.
What we’re looking for
- 10+ years in security engineering or implementation, with 4+ years leading delivery / professional services teams
- Hands-on deployment in 3+ of: EDR/XDR, SIEM, email security, IAM/PAM, DLP, firewalls, cloud security
- Experience managing OEM relationships and technical escalations
- Strong project management across concurrent deployments
- Clear, client-facing communication
- Nice to have:
- OEM certifications from leading security vendors
- Systems integrator or MSSP background
- ITIL or equivalent service management
- Scripting/automation (Python, PowerShell) and cloud certifications
